Privacy Policy

This is the Privacy Policy of TaxFreeJP.com. By viewing or using this site, you are deemed to have agreed to all provisions of this Policy.

1. Basic Policy

TaxFreeJP.com (the "Site") recognizes the importance of protecting Users' personal information and complies with Japan's Act on the Protection of Personal Information (APPI) and other related laws, regulations, and guidelines. Personal information obtained through the Site is handled properly and only within the scope of its purposes of use, and we work to ensure thorough security management.

2. Information We Collect

The Site may collect the following information in order to provide its services smoothly and improve convenience.

  1. Information you provide through the contact form, such as your name, email address, and the content of your inquiry
  2. Access log information that is generated and recorded automatically when you access the Site, such as your IP address, browser type, referring URL, and date and time of access
  3. Statistical information about browsing history within the Site and your usage environment, collected through cookies and similar tracking technologies

3. How We Use Information

Personal information and access information we collect are used only to the extent necessary to achieve the following purposes.

  1. To review, look into, and respond to inquiries you send us, and to contact you as needed
  2. To understand how the Site is used, and to improve the quality of published content and the Site's functions
  3. To prevent unauthorized access, spam, and other fraudulent or unlawful acts, and to investigate when an incident occurs

If we need to use information for any purpose other than the above, we will do so only after obtaining the individual's consent in advance.

4. Use of Cookies and Access Analytics Tools

The Site may use external access analytics tools to understand how the Site is used and to improve the user experience. These tools use cookies to collect traffic data, but the data collected is anonymized and does not include information that directly identifies a specific individual.

Users can refuse cookies by changing the settings of the web browser they use. However, if you disable cookies, some functions or displays of the Site may not work properly.

5. Disclosure of Personal Information to Third Parties

Personal information obtained on the Site will not be provided to a third party without the individual's prior consent, except where permitted by the Act on the Protection of Personal Information or other laws and regulations.

  1. When disclosure is requested under laws and regulations
  2. When it is necessary to protect a person's life, body, or property and it is difficult to obtain the individual's consent
  3. When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the individual's consent
  4. When it is necessary to cooperate with a national government agency, a local government, or a person entrusted by either in carrying out duties prescribed by laws and regulations, and obtaining the individual's consent is likely to interfere with the performance of those duties

6. External Services and External Links

The handling of personal information on external websites linked from the Site is governed by the privacy policies of those sites. The operator of the Site is not liable for the protection of information or the content on linked sites.

7. Security Measures

To prevent leakage, loss, alteration, or unauthorized access of the personal information we obtain, we take necessary and appropriate security measures, such as using encrypted communications (SSL/TLS), restricting access to servers, and maintaining a management system.

8. Requests to Disclose, Correct, or Stop Using Retained Personal Data

If an individual asks us to disclose, correct, add to, delete, stop using, or erase retained personal data, we will respond without delay in accordance with the law after confirming that the requester is the individual concerned or their lawful representative. Please submit your request through the contact form.

9. Contact

For questions about this Privacy Policy or the handling of personal information, please contact us through the Site's contact form.

10. Revisions to This Policy

We may review and revise this Policy at any time in response to amendments to relevant laws and regulations, changes in social conditions, improvements to our operating structure, and similar developments. The revised Privacy Policy applies from the time it is posted on the Site.

Effective: September 1, 2026